Patient Reviews for Smile 312 in Chicago

I have had my teeth deep cleaning at this dentist for the past two years. However, the most recent cancellation in 2025 was charged $25, and no notice of the... read more new policy was given to the customer in advance. It is disappointing.

Initially, I gave Smile 312 a five star review. Dr. Mahler's staff is fantastic and I really enjoyed my interaction with them. However, after an initial consult and cleaning, I... read more returned to Dr Mahler a few times for a guard creation, fitting and followup. As a woman of a certain age I am prone to "power surges." Dr Mahler rudely felt it was necessary to comment on my vasomotor symptoms mentioning "(you) seem to have them every time you're here." Not sure how relaxed most people are with the hands of two people in their mouths simultaneously, but me, not so much. I would expect more compassion or at minimum knowledge about human physiology from a medical professional. And he was told as much. So after that experience, I no longer see Dr. Mahler which is a shame considering how much I liked his staff. The stars are for his staff who deserve the five stars.

Dr. Mahler really took his time with me and made me feel listened to. The consultation I had was a very positive experience.

We were seen promptly. The receptionist was pleasant and efficient. Dr Mahler was exceedingly personable and thorough and explained everything in detail. The office was organized and clean with very... read more modern equipment. All aspects of the visit were first rate

Great expertise. A 1 in a million phenomenon. The destroyer of TMJ. Other dentists tremble at the sound of the name doctor Mahler (and I’m not talking about the weight... read more loss doctor in Lockport) because they know they cannot compete no matter how hard they try.

Excellent service. I felt very comfortable.

Top notch, seasoned dentist who cares about his patients. Offers current methods/tech.

The staff is very friendly and helpful. The care I receive is exceptional and the interest regarding my overall health is comforting and reassuring that I am being listened to... read more not just regarding my dental health.

Dr Mahler is considerate to your concerns and will give you the best course of treatment. He does a great job with my cleaning. Great location for anyone... read more in the Loop.

When I first arrived at Smile312, my mouth was in complete disarray—I honestly didn’t even know where to begin. That all changed when I met Dr. Mohler. From our very... read more first interaction, he established a sense of trust and professionalism that immediately put me at ease. He took the time to truly listen to my concerns and questions, crafting a personalized treatment plan tailored just for me. I was blown away by his depth of knowledge, ongoing commitment to staying current with the latest advancements in dentistry, and his use of state-of-the-art technology to ensure accurate diagnoses and effective treatments. What stood out most, though, was his empathy and compassion. He understood my fears and anxieties and created a welcoming, supportive environment that made me feel safe. I’m genuinely thrilled with the progress of my dental work and, believe it or not, I actually look forward to my visits! My mouth is still a work in progress, but I’m excited for what’s ahead. Can you believe I’m saying that about going to the dentist? LOL! Isabel at the front desk consistently provides a warm and welcoming first impression upon arrival. She is incredibly friendly, professional, and communicates information clearly and effectively—whether it’s about services, appointments, or billing. Isabel takes the time to explain everything in a way that’s easy to understand, and she’s always willing to answer questions or reschedule appointments when needed. Her helpful and approachable demeanor truly enhances the overall experience. Johanna, the dental assistant, is incredibly professional and attentive, always ensuring that patients feel comfortable and at ease in the dental chair. She is kind and gentle when taking x-rays, making the process smooth and stress-free. After my dental work was completed, she took the time to educate me on proper oral hygiene practices, which I truly appreciated. Additionally, Johanna maintains a meticulously sterile environment—something that is absolutely essential in a dental setting. Her dedication to patient care and safety is truly commendable.

Dr Mahler is very knowledgeable and thoughtful. He will do what’s best for his patient and walk you through the process so you are fully informed. His staff... read more is also very helpful and customer centric. Great practice!

312 Smile is the best, they are definitely 5 star, they always take good care of their patients dental needs. 😊

Dr. Mahler has been my dentist for over 20 years. He is very proactive at planning the next step of treatment. He managed a complex dental implant and bridge situation... read more for me. He also has put plans in place for my daughters and we have been able to avoid orthodontics.

I walked in to see the dentist for a consultation. I thought I would be turned back due to not having an appointment. Amazingly, the doctor welcomed me, examined me... read more in a professional and friendly way. Frankly, he took the time to check my teeth and explained in details his assessment. I am thrilled with the dentist and staff. Thank you for your time dr. Harvey Mahler. A professional and kind dentist. I strongly recommend him.

OnI of the most comprehensive and thorough dentists with real interest in the patients and best care for them. I would recommend Dr Mahler to others looking for an experienced... read more and caring dentist. Their staff is also amazing.

I went in for an appointment to start the process of getting Invisalign, ended up finding out about other more important issues going on in my mouth. Thanks Dr. M.... read more for being honest and candid about the health of my teeth and gums. Health is more important than aesthetics!

I can't recommend Dr. Mahler highly enough! He is the best dentist I have ever had, combining exceptional professionalism with deep knowledge and expertise. His team is equally outstanding, making... read more every visit smooth and pleasant. I first came to him after a distressing experience with another dentist, and Dr. Mahler reassured me with his calm demeanor and promise to help. True to his word, he provided excellent care and resolved my issues effectively. If you are looking for a top-notch dentist, look no further—Dr.Mahler is the one you want!

Just had my first visit to Smile 312 in the Loop—spotless office, friendly staff, and they’ve got Netflix to keep you entertained. Went in for a cleaning and check-up; dropped... read more about $150 after insurance, which felt fair. They broke down the costs and insurance stuff clearly. Scheduling was easy, and they actually run on time. If you're downtown and need a solid dentist, this is the spot.

Dr Mahler and his staff at Smile 312 are the best. They’re friendly, and they listen to all your concerns and they respect your time. I went to see... read more Dr Mahler for TMJ treatment and from day one his recommendations have made a big difference on my discomfort level. I wish I had found them sooner

Always 5 stars! He’s THE expert in TMJ and problem cases like mine😁

Our entire family have had an excellent experience with Dr. Mahler and his staff over the past 20 years. The office staff is always polite and efficient. Appointments have been... read more easy to schedule, and we have rarely waited even a few minutes to be seen once in the office. Dr. Mahler has always addressed our dental needs in the most professional and knowledgeable manner. If an issue could be treated in a less invasive and less costly manner without compromising the end result, it was done so. I have always felt the best interests of the patient were the top priority. Can’t recommend highly enough!

Loved my visit friendly staff and Dr. Mahler is so knowledgeable he listened and asked me great questions about my health

Dr Mahler has been my dentist for over 30 years. Simple cleaning this time. He had done a crown and filled cavities. I have brought family and friends to him.... read more Personable and lets you know what needs to be done . I highly recommend him.

I’ve been a happy patient of Smile 312 for 20 years. Seeing Dr. Mahler really changed the trajectory of my oral health. Charming office, personable staff, painless procedures, and efficiently... read more ran - Very minimum wait time, if any! I’m spoiled for sure.

Thanks Dr. Mahler and the dental assistants for providing a professional and excellent service. Update: Dr. Mahler is the best dentist I have had after I visited some other dentists. He... read more is very patient, professional, knowledgeable and trustworthy. He fixed my old crown and recommended another oral surgery expert Dr. Zager for my bad tooth extraction. All was great!

Experience is always top tier! Staff and doctor very friendly

I had a wonderful experience at the dentist office today. Dr. Mahler is an excellent dentist. He takes his time and explains to you was he's doing while he performs... read more his job. His staff is very professional and kind.

Flawless.

Always superb.